Terms of Service
Last updated: October 7, 2026
Service
SafeGhost provides subscription-based VPN access, account management, and related support. Available locations, protocols, applications, and features may change as the service evolves.
Accounts and access
You are responsible for controlling access to your SafeGhost account, email sign-in codes, subscription URLs, and devices. Do not publish, resell, or intentionally share private subscription credentials outside the permitted use of your subscription.
Acceptable use
Do not use SafeGhost to attack systems, distribute malware, send abusive bulk traffic, interfere with other users, evade lawful service restrictions in a way that violates applicable law, or engage in activity that is unlawful where it occurs. We may restrict or suspend access when reasonably necessary to protect customers, providers, infrastructure, or comply with law.
Plans and automatic renewal
SafeGhost Monthly is billed at the price shown at checkout and renews each month until canceled. SafeGhost Yearly is billed at the price shown at checkout and renews each year until canceled. The website account displays renewal state and, when available, the next billing date. Access is activated only from verified payment events, not screenshots or browser redirects.
Cancel renewal
You may stop future automatic renewal from My Account or through SafeGhost Support. Cancellation must be explicitly confirmed. Canceling renewal does not normally end already-paid access immediately; access continues through the existing paid-through period unless a refund, reversal, fraud, or security action requires a different result.
Refunds and payment reversals
Canceling renewal is separate from requesting a refund. Refund requests are handled through SafeGhost Support and are evaluated according to the circumstances, payment status, and applicable law. If a payment is refunded, reversed, charged back, or cannot be verified, SafeGhost may adjust related access. See the Refund & Cancellation Policy.
Availability
SafeGhost is provided on a best-effort basis. VPN availability can be affected by networks, device software, third-party providers, maintenance, blocking, outages, or events outside our control. We do not guarantee uninterrupted access to every website, application, network, or country.
Support and automated assistance
Support is available through the SafeGhost website and optional Telegram channel. Automated AI assistance may answer questions, perform approved diagnostics, and prepare escalations. Automated support does not override verified billing state, security controls, or account authorization.
Compromised credentials
If you believe a private VPN subscription URL or account session has been exposed, contact SafeGhost Support promptly. SafeGhost may rotate or revoke affected credentials and require re-authentication to protect the account.
Account recovery
Web account recovery uses verification through the account email. SafeGhost will not reveal account-specific information or private VPN credentials until the customer has successfully authenticated.
Changes
We may update the service or these terms as SafeGhost changes. Material changes will be reflected by an updated date on this page.
Contact
For service, billing, cancellation, refund, or account questions, use SafeGhost Support. Telegram is optional.